Dear Mr Cook,
“Think Different” is why I choose Apple above Microsoft.
“Think Quality” is why I’ve spent thousands and supported Apple’s growth.
Love is fading, after spending 627 € on a manufacturing issue created by your company.
Thousands of other customers own MacBook Pro’s with identical problems, www.mbp2011.com is no coincidence.
Leadership brings responsibility. Forcing your customer base to pay for mistakes they did not make … please think different.
Apple makes beautifully design products. The company grew from a marginal underdog to a dominant player in the IT industry. With the support of a small but dedicated group of followers, and their hard earned money, Steve Jobs managed to lead Apple into a bright future. But recently, (i)clouds are gathering.
While Apple is preparing the launch of their next array of beautifully designed products, Apple customers discover the lack of service their expensive purchases deserve. In a petition on change.org over 14,159 (!) people ask Tim Cook to show leadership. They ask Apple to replace or fix all 2011 Macbook Pro notebooks with graphics failure issues.
Everyone who bought a macbook pro spent a huge premium to buy macbook pro’s and did not expect to have a manufacturing defect. This issue had made a 2500$ investment a piece of junk in 2 years. We do not buy Apple products with this in mind.