Prijs onderhandelingen voor dummy’s

De juiste prijs vragen voor je diensten is niet eenvoudig.
Dit filmpje toont alvast hoe het niet moet.


Remote Working

Be prepared to work at it, and be awesome to each other. Remote working can be an amazingly empowering and positive experience, but it doesn’t come for free. Effort in, results out – from both company and employees.

Jon Cowie wrote a 3 year retrospective on remote working (for Etsy).
Great article covering pro’s and con’s if you like remote working and distributed teams. I do and it all sounds familiar.

(Found the article in this tweet by Maarten Volders. Hat tip!)


The Most Important Word Ever

So, what will you do in 2015? Made your New Year’s resolutions yet?


Car design is in the details

Volvo XC90 interior

Heritage is a brand value that can ‘t be bought.
Volvo’s next-generation XC90 interior has this little tribute to Sweden. Home of Scandinavian design, heated car seats and former SAAB.

I like them Swedes!


Mail beats social

“If you have to choose between adding a subscriber to your email list or gaining a new Facebook fan, go for email every time.”

Some say … brands waste time and money on Facebook and Twitter (while mailing lists score better)


How to run Adobe CS 5.5 on OSx Yosemite

After updating our office to OSx Yosemite, one of our older Macs refused to run some Adobe CS 5.5 applications. Adobe CS 5.5 depends on Java SE 6 Runtime which was no longer available after the OSX Yosemite upgrade process. An error message will appear when starting the affected CS5 app, while a “more info” link leads you to a blanc page at Apple’s website. Not helpful.

If you run into the same issue, here’s the easy fix:

  1. Download and install Java for OS X 2014-001 from Apple’s website: and/or
  2. Download and install Java from Oracle’s website:
  3. Restart your Mac
  4. Do your happy dance

Bored People Quit

I think of boredom as a clock. Every second that someone on my team is bored, a second passes on this clock. After some aggregated amount of seconds that varies for every person, they look at the time, throw up their arms, and quit. [Michael Lopp]

When not given a challenge in your organization, Bored People Quit. Good people don’t stay for maintenance.

Found trough


Open letter to Tim Cook, CEO of Apple Inc.

Dear Mr Cook,

“Think Different” is why I choose Apple above Microsoft.
“Think Quality” is why I’ve spent thousands and supported Apple’s growth.

Love is fading, after spending 627 € on a manufacturing issue created by your company.

Thousands of other customers own MacBook Pro’s with identical problems, is no coincidence.

Leadership brings responsibility. Forcing your customer base to pay for mistakes they did not make … please think different.

kind regards,


Apple makes beautifully design products. The company grew from a marginal underdog to a dominant player in the IT industry. With the support of a small but dedicated group of followers, and their hard earned money, Steve Jobs managed to lead Apple into a bright future. But recently, (i)clouds are gathering.

While Apple is preparing the launch of their next array of beautifully designed products, Apple customers discover the lack of service their expensive purchases deserve. In a petition on over 14,159 (!) people ask Tim Cook to show leadership. They ask Apple to replace or fix all 2011 Macbook Pro notebooks with graphics failure issues.

Everyone who bought a macbook pro spent a huge premium to buy macbook pro’s and did not expect to have a manufacturing defect. This issue had made a 2500$ investment a piece of junk in 2 years. We do not buy Apple products with this in mind.


The delicate art of upselling webservices

Buffer upselling attempt

Proposing optional services or upgrades is a great way to increase revenue trough your website. Just make sure your offer reaches the user/client during or immediately after a positive user experience. Timing is crucial.

Being one of my favorites, Buffer is a great service so their above proposal looks appealing.

Right after yet another successful social media post, Buffer’s timing is perfect.
Unless the majority of your users don’t own a private swimming pool themselves, toe tipping might not convince them to sponsor your team’s lifestyle.

Pictures are worth a thousand words. Are they worth a thousand dollars?



“Millennials don’t respect hierarchy for the sake of itself. They want fast-moving, lean platforms on which to build their work. They’d rather leave than fight an organization into tolerating them, because they always wanted an excuse to go freelance.“

Full article on